VoIP is a relatively new technology that transmits voice packets across data networks, and 
consequently inherits the flexibility and cost efficiencies that IP networks provide. The technology is set to make traditional telephone use redundant, and Australian companies are already jumping on the bandwagon.
In 2005, analyst group IDC Australia estimated one out of seven companies in Australia had already installed some kind of enterprise VoIP connection, with service and equipment forecasts showing figures reaching over $850 million by 2009. This shouldn’t come as a surprise, according to Peter Warner, Commercial Director of Australian-based VoIP provider, Freshtel, who says companies are willing to overlook the initial outlay, due to the inherent benefits of VoIP.
"Driving forces swing more towards features rather than current cost saving benefits. Companies will pay a premium price due to the added features that would never be available through traditional telephony," says Warner. VoIP: The new threat - VoIP - www.crn.com.au
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